Shopping and Online Store Policies


We've tried to make this site as easy to follow as possible. If you have any suggestions or ideas to make it better, email us (use the feedback button.) We'll respond. Really!


Online shopping at Old Deerfield Country Store is 100% guaranteed.

Do you remember when you were a kid and your mom or dad gave you money to make your first purchase? Remember how you felt? Scared, intimidated, uncertain? Online shopping may produce in you these same feelings. The unknown is scary to us and there is so much confusing techno-stuff we don't understand. This is all you need to know--Faces uses industry-standard technology called Secure Socket Layers (SSL), a powerful encription system that uses billions of layers to secure each of the numbers on your credit card.


Any information you submit to us is strictly confidential. We will never give your info to any other company.


To place an item in your shopping cart, click on the [Add to Cart] link under the item. Placing items in your shopping cart does not obligate you to buy them. You can always remove them later.

When you are finished shopping, click on "View Shopping Cart." You will see a list of the items you selected, along with the option to make any changes (such as changing the quantities or deselecting an item.)

Once you are satisfied with your order, click on our secure server to complete billing, shipping and payment information. We will confirm your order by email, so please make sure your email address is correct! Payment options are Visa or MasterCard.


We deliver to the contiguous 48 U.S. states. We ship U S Postal Service or UPS ground, within 48 hours of receipt of your order. If you use UPS please give street address, UPS will not deliver to a P.O. box. Please allow 7 to 10 days for delivery.
Presently we can only ship to the continental United States.


We will ship your order within 24 hours of receiving it. If you wish to cancel, please email us within 24 hours. Any questions. Please email us or call (413) 774-3045.


We'd love to hear from you! Click here to email us with any ideas, suggestions, complaints, compliments-anything we can to do to make your experience using our On Line Store better. We promise we'll respond!